Returns & Exchanges

We offer a 14-day return policy for all 101 Copenhagen products, provided they are returned in their original packaging and in unused condition. Our team is dedicated to ensuring your sculptural design pieces arrive safely and meet your expectations.

Return Process

• 1.
  Initiate Return

  Contact our customer service team via email with your order number and reason for return to receive a Return Merchandise Authorization.

• 2.
  Prepare Package

  Carefully pack the items in their original protective boxes to prevent damage during transit, ensuring all documentation is included.

• 3.
  Shipping

  Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center.

• 4.
  Inspection & Refund

  Once received, our quality control team will inspect the item; approved returns will be refunded to your original payment method within 7-10 business days.